Mark is doing an employee evaluation on the head cook in the kitchen he manages, what method is typically thought of as the most valuable for a company?
A. Learning
B. Behavior
C. Results
D. Reaction
A. Learning
B. Behavior
C. Results
D. Reaction
Answer: C – The Results method is typically thought of as the most valuable method of employee evaluation for a company.
Explanation: There are four standard methods that businesses use to evaluate employees and their respective training: learning, behavior, and reaction. The learning method focuses upon how well an employee’s training actually resulted in learning new competencies and skills; the reaction method looks at participant reactions to training; the behavior method quantifies on-the-job behavior modifications that have resulted from training; and the results method looks at the overall results of the organization. Typically, the results method is thought of as the most valuable method for a company.
