SPHR Timed Final Exam – 175 Questions / 180 Minutes
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Question 1 of 175
1. Question
Category: Leadership and StrategySuper’s Supermarket requires all fresh food shipments reach the stores within 10 hours of it being loaded from the distribution center. This is an example of a business operations:
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Question 2 of 175
2. Question
Category: Leadership and StrategyHector, the HR Director over a chain of fast food restaurants, is working to show a comparison between how many man-hours and other resources went into creating a better onboarding process and how much money the company has subsequently saved due to the reduction in voluntary and involuntary terminations. Hector is working to show a:
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Question 3 of 175
3. Question
Category: Leadership and StrategyAll of the following are types of non-tariff trade barrier policies EXCEPT:
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Question 4 of 175
4. Question
Category: Leadership and StrategyAll of the following are appropriate ways to respond to an OSHA inspector who shows up on site except:
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Question 5 of 175
5. Question
Category: Leadership and StrategyRon wants to send out an employee satisfaction survey to capture employees’ pain points and preferences and to use the information to justify making corrective changes. Which of the following is the MOST critical for Ron to have before moving forward?
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Question 6 of 175
6. Question
Category: Talent Planning and AcquisitionA personality assessment for a data entry job that eliminates most candidates with mood disorders such as bipolar disorder is an example of:
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Question 7 of 175
7. Question
Category: Talent Planning and AcquisitionThe HR department performed a job analysis for Sales Associates responsible for national accounts. Which of the following is an example of a knowledge requirement?
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Question 8 of 175
8. Question
Category: Learning and DevelopmentAll of the following are common barriers to employees applying what they learned from training on the job EXCEPT:
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Question 9 of 175
9. Question
Category: Total RewardsIf the annual salary aging factor is 3%, what would be the corrected salary amount for a position that paid $53,000 4 months ago?
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Question 10 of 175
10. Question
Category: Employee Relations and EngagementJustin wants to change his company’s strategy of completing employment paperwork by allocating time at the end of the year to do so. He’s including the I-9 form, employee handbook acknowledgement, along with other documents as part of this new strategy. What do you think of Justin’s strategy?
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Question 11 of 175
11. Question
Category: Employee Relations and EngagementWhat type of non-monetary rewards can a company give their employees that wouldn’t be a violation of taxable earnings rules?
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Question 12 of 175
12. Question
Category: Leadership and StrategyRon wants to send out an employee satisfaction survey to capture employees’ pain points and preferences and to use the information to justify making corrective changes. Which of the following is the MOST critical for Ron to have before moving forward?
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Question 13 of 175
13. Question
Category: Leadership and StrategyA Customer Service Department is comprised of employees who handle mostly technical support issues and employees who handle mostly customer complaints. The department identified and split out these functions into separate groups. This is an example of:
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Question 14 of 175
14. Question
Category: Leadership and StrategyAll of the following are reasons for tariffs in trade EXCEPT:
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Question 15 of 175
15. Question
Category: Leadership and StrategyJennifer is going out on FMLA for her own serious health condition. Her employer has required her to have her healthcare provider complete the healthcare provider’s certification paperwork and to have it returned to the employer. Which of the following is true about the HIPAA privacy rule as it relates to Jennifer’s situation?
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Question 16 of 175
16. Question
Category: Leadership and StrategyIf the FLSA comes out with new regulations around job classifications, which action would be the MOST critical for the HR Pro at a company to take?
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Question 17 of 175
17. Question
Category: Talent Planning and AcquisitionWhich piece of legislation ruled that it is acceptable for a test to have an adverse impact on a protected class if it is job related?
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Question 18 of 175
18. Question
Category: Talent Planning and AcquisitionWhich of the following is an example of a skills requirement?
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Question 19 of 175
19. Question
Category: Learning and DevelopmentHR can accommodate the different learning styles of adults by
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Question 20 of 175
20. Question
Category: Total RewardsWhat is the range spread for a position minimum salary of $50,000 and a maximum of $60,000?
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Question 21 of 175
21. Question
Category: Employee Relations and EngagementAn example of an alternate work schedule would be
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Question 22 of 175
22. Question
Category: Employee Relations and EngagementAn Employee Participation Program (EPP) at a railroad company can make decisions on implementing company policies on paid leave, overtime, holiday pay and other conditions of employment. While their decisions are not necessarily final, they essentially function at a management level. Which of the following is true?
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Question 23 of 175
23. Question
Category: Leadership and StrategyIf the FLSA comes out with new regulations around job classifications, which action would be the MOST critical for the HR Pro at a company to take?
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Question 24 of 175
24. Question
Category: Leadership and StrategyPrior to deciding to move forward with a merger, the involved companies should engage in what process to investigate each other’s assets and liabilities?
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Question 25 of 175
25. Question
Category: Leadership and StrategyThe Uruguay Round Agreements Act has to do with:
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Question 26 of 175
26. Question
Category: Leadership and StrategyWhat is the MOST labor-intensive phase in the project lifecycle?
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Question 27 of 175
27. Question
Category: Leadership and StrategyA consulting firm comprised of one person (the owner) is getting more requests for work than it can handle. The requests are mostly project-based. Which of the following business decisions would BEST address the issue:
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Question 28 of 175
28. Question
Category: Talent Planning and AcquisitionThe HR Manager of a company that subcontracts with a local municipality is putting together an Affirmative Action Plan. In which section does she report that the company’s management team is comprised of 40% men and 20% women?
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Question 29 of 175
29. Question
Category: Learning and DevelopmentWhen a company decides to provide special development opportunities for a small group of high-performing employees, they are implementing what type of career development program?
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Question 30 of 175
30. Question
Category: Learning and DevelopmentHR can accommodate the different learning styles of adults by:
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Question 31 of 175
31. Question
Category: Total RewardsBill is a sales rep who spends most of his time familiarizing prospective customers with the company’s product line and providing them with technical assistance. What pay structure makes the most sense for Bill?
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Question 32 of 175
32. Question
Category: Employee Relations and EngagementAn Employee Participation Program (EPP) at a railroad company can make decisions on implementing company policies on paid leave, overtime, holiday pay and other conditions of employment. While their decisions are not necessarily final, they essentially function at a management level. Which of the following is true?
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Question 33 of 175
33. Question
Category: Employee Relations and EngagementAll of the following are advantages of focus groups EXCEPT:
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Question 34 of 175
34. Question
Category: Leadership and StrategyA consulting firm comprised of one person (the owner) is getting more requests for work than it can handle. The requests are mostly project-based. Which of the following business decisions would BEST address the issue:
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Question 35 of 175
35. Question
Category: Leadership and StrategyWhich law protects emails from being intercepted, accessed and disclosed?
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Question 36 of 175
36. Question
Category: Leadership and StrategyA fast food chain is planning on opening up new locations for the next few years. Which of the following HR metrics would be the MOST helpful?
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Question 37 of 175
37. Question
Category: Leadership and StrategyMarcus is an HR project manager brought in to create an effective teambuilding program. He liaises with managers and helps establish norms to breed harmony within each team. This is an example of what type of project manager role is Marcus performing?
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Question 38 of 175
38. Question
Category: Leadership and StrategyKevin has a business partner who is an investor but is not involved in company operations. What kind of partnership do Kevin and his partner have?
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Question 39 of 175
39. Question
Category: Talent Planning and AcquisitionMarcus, an HR Director has tasked his team with determining the availability of qualified internal and external female candidates for roles at the company that have historically only been held by males. Marcus’s team is conducting:
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Question 40 of 175
40. Question
Category: Learning and DevelopmentIn career management, the organization is responsible for
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Question 41 of 175
41. Question
Category: Learning and DevelopmentMany managers strongly prefer action over research when it comes to training. This will MOST likely result in which of the following?
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Question 42 of 175
42. Question
Category: Total RewardsBefore determining employee benefit needs, HR should:
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Question 43 of 175
43. Question
Category: Employee Relations and EngagementAn HR professional who is also a retirement fiduciary can be charged criminally and/or civilly for:
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Question 44 of 175
44. Question
Category: Employee Relations and EngagementAt a corporate office, one employee physically assaults another employee. The company promptly dismisses the assaulting employee without going through the normal disciplinary steps. This action is BEST supported by:
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Question 45 of 175
45. Question
Category: Leadership and StrategyKevin has a business partner who is an investor but is not involved in company operations. What kind of partnership do Kevin and his partner have?
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Question 46 of 175
46. Question
Category: Leadership and StrategyWhich of the following applications/systems manages information from all of the organizations functions and, in some cases, external organizations?
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Question 47 of 175
47. Question
Category: Leadership and StrategyAn HR Manager wants to uncover the root cause of recent voluntary employee turnover. All of the following metrics will help her create a narrative EXCEPT:
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Question 48 of 175
48. Question
Category: Leadership and StrategyCompanies are required by law to post Federal Law Posters clearly when they have how many employees?
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Question 49 of 175
49. Question
Category: Leadership and StrategyWhich of the following groups is MOST likely to be negatively impacted by a temporary government shutdown?
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Question 50 of 175
50. Question
Category: Talent Planning and AcquisitionWhich of the following is the BEST example of an essential job function of a Call Center Agent in a Customer Service Department?
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Question 51 of 175
51. Question
Category: Learning and DevelopmentWendy is putting together a training program for senior-level managers, and she needs to select a location for the training. Which of the following types of location will be the MOST conducive to the managers’ effective learning?
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Question 52 of 175
52. Question
Category: Learning and DevelopmentThe Training Manager has put together a computer-based training program for a large group. Which seating arrangement should be used?
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Question 53 of 175
53. Question
Category: Total RewardsAll of the following strategies are likely to reduce employer health-care costs EXCEPT:
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Question 54 of 175
54. Question
Category: Employee Relations and EngagementJake is right up against the deadline to submit payroll through the company’s online payroll provider’s web portal when a storm takes out the power to Jake’s office building. Which of the following actions, as part of disaster recovery, would have been most helpful?
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Question 55 of 175
55. Question
Category: Employee Relations and EngagementA customer service representative is reported by a customer to have been rude and unhelpful on a call. The call center supervisor meets with the employee and asks why the employee thought it was okay to speak to a customer that way and what they could do to ensure this did not happen again moving forward. This is an example of:
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Question 56 of 175
56. Question
Category: Leadership and StrategyThe SMART model is used in _________ and describes corporate ___________.
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Question 57 of 175
57. Question
Category: Leadership and StrategyWhich of the following applications/systems manages customer information?
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Question 58 of 175
58. Question
Category: Leadership and StrategyJuan is concerned about having to work in an area that contains exposed wires. He fears he might be electrocuted. The exposure to the exposed wiring is an example of a/an:
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Question 59 of 175
59. Question
Category: Leadership and StrategyA medical study needs Clinical Research Assistants. The study will only last 6 months. Which of the following type of staffing arrangement makes the MOST sense in this scenario?
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Question 60 of 175
60. Question
Category: Leadership and StrategyA snapshot of a company’s financial performance at a given time is known as a/an:
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Question 61 of 175
61. Question
Category: Talent Planning and AcquisitionThe HR department performed a job analysis for Sales Associates responsible for national accounts. Which of the following is an example of a skills requirement?
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Question 62 of 175
62. Question
Category: Learning and DevelopmentManagers can best measure training program results by:
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Question 63 of 175
63. Question
Category: Learning and DevelopmentAll of the following are common barriers to employees applying what they learned from training on the job EXCEPT:
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Question 64 of 175
64. Question
Category: Total RewardsCan-Can Construction is a family-owned construction company with 20 employees. They have received a federal contract of $5,000 to repair a small part of a federal building. The majority of construction companies in the area pay construction workers $25 per hour. Which of the following statements is DEFINITELY true?
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Question 65 of 175
65. Question
Category: Employee Relations and EngagementAll of the following are advantages of focus groups EXCEPT:
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Question 66 of 175
66. Question
Category: Employee Relations and EngagementAt a skilled nursing facility, no policy currently exists on loaning money to patients. Metou, a Nurse Aide, loans a patient $100. Her supervisor finds out and suspends her for 1 week without pay. Metou complains to HR that due process was not followed. What part of due process was not followed?
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Question 67 of 175
67. Question
Category: Leadership and StrategyWhich law redefined “highly compensated individual”?
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Question 68 of 175
68. Question
Category: Leadership and StrategyIn a major change initiative, the MOST important role for HR is:
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Question 69 of 175
69. Question
Category: Leadership and StrategyAccess to a highly dangerous part of a power plant is not correctly restricted, which could lead to employees and/or equipment being harmed. This oversight is an example of a lack of:
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Question 70 of 175
70. Question
Category: Leadership and StrategyAn Accounting department needs additional AP and AR staff to help them get through year end. Which of the following type of staffing arrangement makes the MOST sense in this scenario?
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Question 71 of 175
71. Question
Category: Talent Planning and AcquisitionIf an HR Manager is performing a supply analysis, then she is:
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Question 72 of 175
72. Question
Category: Talent Planning and AcquisitionThe eCommerce Marketing Specialist position will effectively increase web traffic to pages selling the company’s products, increase pay-per-click activity and ensure that the images and descriptions of the products are appealing and accurate. These are examples of:
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Question 73 of 175
73. Question
Category: Learning and DevelopmentAccording to Maslow, an example of a self-esteem need would be:
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Question 74 of 175
74. Question
Category: Learning and DevelopmentWendy is putting together a training program for senior-level managers, and she needs to select a location for the training. Which of the following types of location will be the MOST conducive to the managers’ effective learning?
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Question 75 of 175
75. Question
Category: Total RewardsWhat is the compa-ratio for an employee who makes $20 per hour where the midpoint for the positions salary is $18 per hour?
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Question 76 of 175
76. Question
Category: Employee Relations and EngagementConsidering the statements below, what is one major cost saving benefit for a company to purchase a high deductible medical plan supported by health reimbursement accounts that reimburse employees for eligible healthcare expenses?
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Question 77 of 175
77. Question
Category: Employee Relations and EngagementWhy do companies prefer to use alternative dispute resolution?
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Question 78 of 175
78. Question
Category: Leadership and StrategyThe relationship between strategies and goals is BEST described by which answer choice?
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Question 79 of 175
79. Question
Category: Leadership and StrategyWhat is the first step in locating a third-party payroll provider?
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Question 80 of 175
80. Question
Category: Leadership and StrategyWhich of the following best describes Worker’s Compensation Insurance?
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Question 81 of 175
81. Question
Category: Leadership and StrategyA company with less than 50 employees wants to focus on making, testing and selling their product without focusing on administrative aspects of running a business. Which of the following type of staffing arrangement makes the MOST sense in this scenario?
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Question 82 of 175
82. Question
Category: Talent Planning and AcquisitionA group of HR Managers meet to discuss how technology is impacting staffing. Which forecasting method does this describe?
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Question 83 of 175
83. Question
Category: Talent Planning and AcquisitionA small but growing company is struggling to get enough candidates to their open positions. Up until this point, the owners have been able to use networking to fill the positions with people they knew, but they are now in need of specialized, expert and experienced staff to help grow their business. They have an Office Admin but no Recruiter. Which of the following recruiting strategies will be the MOST effective?
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Question 84 of 175
84. Question
Category: Learning and DevelopmentWhen a subject receives no response, what is the appropriate intervention strategy?
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Question 85 of 175
85. Question
Category: Total RewardsA merit pay plan is related to an employees:
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Question 86 of 175
86. Question
Category: Total RewardsWhich of the following statements about FICA is correct?
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Question 87 of 175
87. Question
Category: Employee Relations and EngagementWhat is the reason for a section 125 flexible benefits plan?
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Question 88 of 175
88. Question
Category: Employee Relations and EngagementHow does the Sarbanes-Oxley Act most impact HR?
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Question 89 of 175
89. Question
Category: Leadership and StrategyEdward E. Lawler defined four elements of a high-involvement organization. Those four elements are:
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Question 90 of 175
90. Question
Category: Leadership and StrategyAll of the following HR services can be outsourced EXCEPT:
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Question 91 of 175
91. Question
Category: Leadership and StrategyFor the purposes of risk management and Worker’s Comp, how is “illness” defined?
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Question 92 of 175
92. Question
Category: Leadership and StrategyWidgets Inc. allows its retail locations to make independent operational decisions based on their individual markets, and Corporate HQ sets the financial targets and branding guidelines. Which of the following organizational structures is Widget Inc. using?
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Question 93 of 175
93. Question
Category: Talent Planning and AcquisitionA statistical comparison between gross sales and the number of employees in a retail chain is an example of which forecasting method?
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Question 94 of 175
94. Question
Category: Talent Planning and AcquisitionThe HR department performed a job analysis for Sales Associates responsible for national accounts. Which of the following is an example of a knowledge requirement?
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Question 95 of 175
95. Question
Category: Learning and DevelopmentMany managers strongly prefer action over research when it comes to training. This will MOST likely result in which of the following?
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Question 96 of 175
96. Question
Category: Total RewardsMiriam is a line manager who has several employees who all perform similar tasks. There are not very many levels of difficulty or responsibility that she can add to any of the positions, but there are some employees who are capable of operating at a higher level. She wants to ensure that the employees who can do more complicated work and lead by example are paid more than those who can only meet the normal requirements of the job. What type of pay system will Miriam request for her employees?
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Question 97 of 175
97. Question
Category: Total RewardsFlat-rate pay systems are most often used for:
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Question 98 of 175
98. Question
Category: Employee Relations and EngagementJustin wants to change his company’s strategy of completing employment paperwork by allocating time at the end of the year to do so. He’s including the I-9 form, employee handbook acknowledgement, along with other documents as part of this new strategy. What do you think of Justin’s strategy?
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Question 99 of 175
99. Question
Category: Employee Relations and EngagementWhich of the following is the first step in conducting a security risk analysis?
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Question 100 of 175
100. Question
Category: Leadership and StrategyNestaste, a major food company, sold its candy division to a company that specializes in chocolates, and is now focusing on healthy foods. What Nestaste has done with their candy division is BEST described as:
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Question 101 of 175
101. Question
Category: Leadership and StrategyOne positive aspect of a company having a Chief Ethics Officer is that:
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Question 102 of 175
102. Question
Category: Leadership and StrategyThe Occupational Safety and Health Administration is an agency within the:
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Question 103 of 175
103. Question
Category: Leadership and StrategyT&M’s Accounting Department is reviewing the company’s balance sheet and identifies that the company has 20% more debt than it did in the preceding year. They have identified a:
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Question 104 of 175
104. Question
Category: Talent Planning and AcquisitionHow can you measure the effectiveness of your HR staffing efforts?
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Question 105 of 175
105. Question
Category: Talent Planning and AcquisitionShanda, the HR Director, wants to increase employee retention. Exit interviews indicate that most people who resign leave due to a perceived lack of advancement opportunities. Which of the following tactics is MOST likely to help Shandra to meet her objective?
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Question 106 of 175
106. Question
Category: Learning and DevelopmentWhen measuring what skills are needed to perform a job effectively, what level is a needs assessment targeting?
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Question 107 of 175
107. Question
Category: Total RewardsMike works on an assembly line. While he is not a highly skilled worker, there is a high demand for his skills. There are also strict production quotas that must be met. Given this information, which compensation system makes the most sense for Mike?
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Question 108 of 175
108. Question
Category: Total RewardsA merit pay plan is related to an employee’s:
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Question 109 of 175
109. Question
Category: Employee Relations and EngagementYou have been given the task of developing a policy on employee complaint handling. The company you work for does not have a union. So what kind of restrictions would be on you as you move forward?
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Question 110 of 175
110. Question
Category: Employee Relations and EngagementLaShonda is the HR Manager at a company whose corporate office is near an area that is ravaged by hurricanes every few years. To safeguard the organization’s assets, what is the most important step for LaShonda to take when developing an emergency response plan?
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Question 111 of 175
111. Question
Category: Leadership and StrategyAll of the following Finance KPIs make sense for a company that is in the growth/survival stage of the business lifecycle EXCEPT:
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Question 112 of 175
112. Question
Category: Leadership and StrategyA company is about to extend an offer to a high-level candidate who the company is relocating at a significant expense. Which of the following things should the company vet the MOST prior to extending the offer?
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Question 113 of 175
113. Question
Category: Leadership and StrategyFreda, the HR Director over a hospital system has discovered several unsafe and unhealthy working conditions. How can she best address these issues with company Leadership?
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Question 114 of 175
114. Question
Category: Leadership and StrategyNestaste, a major food company, sold its candy division to a company that specializes in chocolates, and is now focusing on healthy foods. What Nestaste has done with their candy division is BEST described as:
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Question 115 of 175
115. Question
Category: Talent Planning and AcquisitionHow do courts influence employment law?
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Question 116 of 175
116. Question
Category: Talent Planning and AcquisitionMarcus, an HR Director has tasked his team with determining the availability of qualified internal and external female candidates for roles at the company that have historically only been held by males. Marcus’s team is conducting:
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Question 117 of 175
117. Question
Category: Learning and DevelopmentAfter completing a training, all of the following ensure that the employees transfer their newfound skills to their jobs EXCEPT:
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Question 118 of 175
118. Question
Category: Total RewardsThe HR Director is reviewing the company’s compensation against salary survey data to make recommendations to lead in the local market. What is a likely outcome of this strategy?
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Question 119 of 175
119. Question
Category: Total RewardsMiriam is a line manager who has several employees who all perform similar tasks. There are not very many levels of difficulty or responsibility that she can add to any of the positions, but there are some employees who are capable of operating at a higher level. She wants to ensure that the employees who can do more complicated work and lead by example are paid more than those who can only meet the normal requirements of the job. What type of pay system will Miriam request for her employees?
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Question 120 of 175
120. Question
Category: Employee Relations and EngagementWhich action BEST supports union employer cooperation?
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Question 121 of 175
121. Question
Category: Employee Relations and EngagementBrian is a data analyst at a company with over 10,000 employees worldwide. His coworker Kia used FMLA and PTO after she gave birth to recover and bond with her child. Brian’s wife is pregnant, and he requested to use a combination of paid and unpaid leave to bond with his child following the birth. Brian’s department is already short-staffed, and his manager is overwhelmed. The appropriate response to Brian’s request from his manager is:
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Question 122 of 175
122. Question
Category: Leadership and StrategyWhat kind of document shows how much cash is flowing into and out of an organization, including sources or destinations?
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Question 123 of 175
123. Question
Category: Leadership and StrategyA system of clinics is having trouble finding enough licensed Primary Care Physicians in the US. While there are highly skilled physicians from other countries who would like to accept the positions, the licensing requirements are specific to the US. The company can BEST address this issue long-term by:
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Question 124 of 175
124. Question
Category: Leadership and StrategyWhat is the best way to begin a workplace security plan?
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Question 125 of 175
125. Question
Category: Leadership and StrategyPayroll is considered to be:
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Question 126 of 175
126. Question
Category: Talent Planning and AcquisitionWhich piece of legislation prohibits discrimination against job applicants on the basis of country of origin or citizenship?
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Question 127 of 175
127. Question
Category: Talent Planning and AcquisitionWhich of the following OFCCP activities focuses on promoting minorities and females to senior-level positions?
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Question 128 of 175
128. Question
Category: Learning and DevelopmentA global organization modified its strategic business plan after downsizing. The Director of Training and Development wants to ensure that his department supports company’s new goals and objectives. How can he BEST accomplish this?
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Question 129 of 175
129. Question
Category: Total RewardsWhat term is used to describe an employee who is hired into a position with a pay range of $10.00-$13.00 per hour who is paid $9.00 per hour?
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Question 130 of 175
130. Question
Category: Total RewardsMike works on an assembly line. While he is not a highly skilled worker, there is a high demand for his skills. There are also strict production quotas that must be met. Given this information, which compensation system makes the most sense for Mike?
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Question 131 of 175
131. Question
Category: Employee Relations and EngagementAn automotive technician at a logistics company presents an idea to management that saves the company $100,000 in vehicle repair costs. Management decides to present the tech with a $100 gift card at the next quarterly meeting. Why might this reward not be well-received?
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Question 132 of 175
132. Question
Category: Employee Relations and EngagementThe provisions of the Employee Polygraph Protection Act of 1988 that prevent employers from requiring applicants or employees to take lie detector tests would apply to:
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Question 133 of 175
133. Question
Category: Leadership and StrategyA global nonprofit with 10,000 employees worldwide has a global headquarters but allows almost all approvals to happen at the Territorial level. In order to get Territorial HQ approval, the Area HQs have to be able to report on all of the facilities in their respective areas. Currently the HR functions are being handled differently at different facilities. To streamline reporting for Territorial HQ, the Area HR Manager needs to increase:
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Question 134 of 175
134. Question
Category: Leadership and StrategyThe money supply is expanded by which of the following?
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Question 135 of 175
135. Question
Category: Leadership and StrategyAll of the following are part of creating a workplace security plan except:
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Question 136 of 175
136. Question
Category: Leadership and StrategyA plastics manufacturer divides its business units into commercial and consumer divisions. The commercial division decides to provide priority customers with the BEST, customized service by forming special service teams. This is an example of:
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Question 137 of 175
137. Question
Category: Talent Planning and AcquisitionThe ruling in Kolstad v. American Dental Association:
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Question 138 of 175
138. Question
Category: Talent Planning and AcquisitionCity Park Co. instituted an Affirmative Action Plan last year. They still do not have any minority employees at the executive level. Which of the following would be the LEAST acceptable remedy?
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Question 139 of 175
139. Question
Category: Learning and DevelopmentWhich of the following would NOT be considered a learning organization?
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Question 140 of 175
140. Question
Category: Total RewardsWhat are the best approaches to maintaining a workplace free of union activity?
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Question 141 of 175
141. Question
Category: Employee Relations and EngagementConsidering the statements below, what is one major cost saving benefit for a company to purchase a high deductible medical plan supported by health reimbursement accounts that reimburse employees for eligible healthcare expenses?
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Question 142 of 175
142. Question
Category: Employee Relations and EngagementThe extent to which a job requires a whole, identifiable unit of work is known as:
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Question 143 of 175
143. Question
Category: Employee Relations and EngagementAll of the following are true about drug tests except:
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Question 144 of 175
144. Question
Category: Leadership and StrategyWhich of the following is the LEAST important reason to have a code of ethics?
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Question 145 of 175
145. Question
Category: Leadership and StrategyWhich of the following is true about the fiscal policy?
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Question 146 of 175
146. Question
Category: Leadership and StrategyDevon is an employee who works in an office building. After the Las Vegas shootings, he is worried that there could be a shooting at work. He tells the HR Manager that he has a right to defend himself, and is going to start bring a gun to work. He has a legal license to carry the gun. HR is most likely to be able to have a policy that prohibits employees from doing all of the following except:
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Question 147 of 175
147. Question
Category: Leadership and StrategyA company has a 90% retention rate of top performers. This is considered a:
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Question 148 of 175
148. Question
Category: Talent Planning and AcquisitionTitle VII of the Civil Rights Act of 1964:
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Question 149 of 175
149. Question
Category: Talent Planning and AcquisitionKaren feels like she has a good report with her team and believes that her jokes about one of her subordinate’s race are “all in good fun.” She repeatedly uses racial slurs and references racial stereotypes. Which of the following is DEFINITELY true?
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Question 150 of 175
150. Question
Category: Learning and DevelopmentTamara found a great article on effective communication that she wants to use in the training she is developing. Under what circumstance is an article in public domain?
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Question 151 of 175
151. Question
Category: Total RewardsFor the past 3 years, the local minimum wage has been statutorily increased by 5% each year. What is the likely result for a retail company?
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Question 152 of 175
152. Question
Category: Employee Relations and EngagementWhat is the reason for a section 125 flexible benefits plan?
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Question 153 of 175
153. Question
Category: Employee Relations and EngagementKatie is a Receptionist at a marketing firm. She has her bachelor’s degree in a creative discipline. She is bored with her regular job duties, which include answering the phone, sorting mail, ordering lunch and scheduling meetings. Which of the following job redesign strategies would drive the BEST outcomes?
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Question 154 of 175
154. Question
Category: Employee Relations and EngagementRajesh, an HR Manager, saved a policy on the company shared drive for all employees to access. He saved it in an unprotected, editable format. What has he potentially caused his document to lose?
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Question 155 of 175
155. Question
Category: Leadership and StrategyHow does the consumer price index relate to employee retention?
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Question 156 of 175
156. Question
Category: Leadership and StrategyThe Widget Emporium will increase the price on its signature widget. When the price increases, what will happen to the product’s demand level and subsequently the quantity produced?
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Question 157 of 175
157. Question
Category: Leadership and StrategyWhich of the following is the most effective way HR can help prevent violence in the workplace?
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Question 158 of 175
158. Question
Category: Leadership and StrategyMark’s plan is to increase his team’s output by 20% before the end of the year. Mark’s plan would be considered a:
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Question 159 of 175
159. Question
Category: Talent Planning and AcquisitionThe federal agency established to investigate claims of discrimination under title VII is the:
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Question 160 of 175
160. Question
Category: Talent Planning and AcquisitionGlobal Widgets Inc. has offices in 13 countries but has all of its executives working out of the global corporate HQ in the HQ country. What is the name of this international human resources management organizational approach?
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Question 161 of 175
161. Question
Category: Learning and DevelopmentMark has been tasked with creating a training on a new project management system that the company is rolling out. Which of the following is an important consideration for Mark to be able to effectively define his target audience?
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Question 162 of 175
162. Question
Category: Total RewardsIf an HR Manager wants to evaluate an entire job, rather than just specific components of it, the HR Manager should use what kind of job evaluation method?
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Question 163 of 175
163. Question
Category: Employee Relations and EngagementInjury and Illness Prevention Programs:
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Question 164 of 175
164. Question
Category: Employee Relations and EngagementWhich of the following is a disadvantage of flextime?
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Question 165 of 175
165. Question
Category: Employee Relations and EngagementJuanita needs to send an employees’ completed evidence of insurability (EOI) form to her company’s benefits broker. Which of the following practical methods of sending the form is the most secure?
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Question 166 of 175
166. Question
Category: Leadership and StrategyWhat measure indicates the relationship between two variables?
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Question 167 of 175
167. Question
Category: Leadership and StrategyAn oligopoly is best described as a market structure where:
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Question 168 of 175
168. Question
Category: Leadership and StrategyWhich of the following is least likely to trigger an OSHA inspection?
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Question 169 of 175
169. Question
Category: Leadership and StrategySuper’s Supermarket requires all fresh food shipments reach the stores within 10 hours of it being loaded from the distribution center. This is an example of a business operations:
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Question 170 of 175
170. Question
Category: Talent Planning and AcquisitionIf the EEOC finds no reasonable cause for an employee’s complaint during the EEOC complaint process, what is the most likely outcome?
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Question 171 of 175
171. Question
Category: Talent Planning and AcquisitionWhich of the following is the BEST example of an essential job function of a Call Center Agent in a Customer Service Department?
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Question 172 of 175
172. Question
Category: Learning and DevelopmentThe Training Manager has put together a computer-based training program for a large group. Which seating arrangement should be used?
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Question 173 of 175
173. Question
Category: Total RewardsA small organization that needs a quick, inexpensive way to compare one job to another might use:
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Question 174 of 175
174. Question
Category: Employee Relations and EngagementWhich type of insurance provides employers with protection against claims of discrimination, wrongful termination, sexual harassment, or other employment-related issues made by employees?
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Question 175 of 175
175. Question
Category: Employee Relations and EngagementAn example of an alternate work schedule would be:
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