PHR 125 Question Exam

What is the MOST labor-intensive phase in the project lifecycle?

What measure indicates the relationship between two variables?

Which legislation protects workers displaced by the merger of two companies?

A global organization modified its strategic business plan after downsizing. The Director of Training and Development wants to ensure that his department supports company’s new goals and objectives. How can he BEST accomplish this?

Which of the following statements about FICA is correct?

Common law is based on:

A healthcare company will reimburse its full-time, regular employees for education costs for company approved courses. Approval will be based on the employee’s grade received, the course content and the relevance of the course to the employee’s current or prospective job with the company. An employee must make at least a B to be eligible for reimbursement. The employee must submit a reimbursement request form to their supervisor along with proof of payment and proof of the grade received to be reimbursed.

What part of this is the policy?

Brian is a data analyst at a company with over 10,000 employees worldwide. His coworker Kia used FMLA and PTO after she gave birth to recover and bond with her child. Brian’s wife is pregnant, and he requested to use a combination of paid and unpaid leave to bond with his child following the birth. Brian’s department is already short-staffed, and his manager is overwhelmed. The appropriate response to Brian’s request from his manager is:

Marcus is an HR project manager brought in to create an effective teambuilding program. He liaises with managers and helps establish norms to breed harmony within each team. This is an example of what type of project manager role is Marcus performing?

Hector, the HR Director over a chain of fast food restaurants, is working to show a comparison between how many manhours and other resources went into creating a better onboarding process and how much money the company has subsequently saved due to the reduction in voluntary and involuntary terminations. Hector is working to show a:

A personality assessment for a data entry job that eliminates most candidates with mood disorders such as bipolar disorder is an example of:

Which of the following would NOT be considered a learning organization?

Flat-rate pay systems are most often used for;

A company has extended a conditional job offer to Carlos and is in the process of checking his references. When Miguel, the HR Generalist, calls Carlos’s prior supervisor, the supervisor tells him that Carlos was an underperforming employee who was ultimately terminated for a safety violation. Which of the following is true?

A healthcare company will reimburse its full-time, regular employees for education costs for company approved courses. Approval will be based on the employee’s grade received, the course content and the relevance of the course to the employee’s current or prospective job with the company. An employee must make at least a B to be eligible for reimbursement. The employee must submit a reimbursement request form to their supervisor along with proof of payment and proof of the grade received to be reimbursed.

What part of this is the procedure?

The provisions of the Employee Polygraph Protection Act of 1988 that prevent employers from requiring applicants or employees to take lie detector tests would apply to:

Companies are required by law to post Federal Law Posters clearly when they have how many employees?

A Customer Service Department is comprised of employees who handle mostly technical support issues and employees who handle mostly customer complaints. The department identified and split out these functions into separate groups. This is an example of:

Which piece of legislation ruled that it is acceptable for a test to have an adverse impact on a protected class if it is job related?

The main difference between job-swapping and cross-training is that:

A merit pay plan is related to an employees:

When creating a non-compete agreement, the writer needs to ensure that the agreement:

A healthcare company will reimburse its full-time, regular employees for education costs for company approved courses. Approval will be based on the employee’s grade received, the course content and the relevance of the course to the employee’s current or prospective job with the company. An employee must make at least a B to be eligible for reimbursement. The employee must submit a reimbursement request form to their supervisor along with proof of payment and proof of the grade received to be reimbursed.

What part of this is a work rule?

All of the following are true about drug tests except:

A medical study needs Clinical Research Assistants. The study will only last 6 months. Which of the following type of staffing arrangement makes the MOST sense in this scenario?

Prior to deciding to move forward with a merger, the involved companies should engage in what process to investigate each other’s assets and liabilities?

The HR Manager of a company that subcontracts with a local municipality is putting together an Affirmative Action Plan. In which section does she report that the company’s management team is comprised of 40% men and 20% women?

According to Maslow, an example of a self-esteem need would be:

Miriam is a line manager who has several employees who all perform similar tasks. There are not very many levels of difficulty or responsibility that she can add to any of the positions, but there are some employees who are capable of operating at a higher level. She wants to ensure that the employees who can do more complicated work and lead by example are paid more than those who can only meet the normal requirements of the job. What type of pay system will Miriam request for her employees?

Mitchel has filed a complaint of harassment against his supervisor. Following his complaint, his supervisor, Vanessa, calls him into her office to closely question him about the complaint. This would likely be considered a form of:

The BEST reason to regularly update an employee handbook is because:

Alejandro is asked to submit to a random drug test by his supervisor. The company has recently been disproportionately selecting Hispanic employees for “random” drug screens. Alejandro feels as though this is unfair and wants to report his employer.

Which Federal agency would most likely field his complaint?

An Accounting department needs additional AP and AR staff to help them get through year end. Which of the following type of staffing arrangement makes the MOST sense in this scenario?

Which law protects emails from being intercepted, accessed and disclosed?

Which of the following OFCCP activities focuses on promoting minorities and females to senior-level positions?

All of the following are reasons to utilize a pilot program EXCEPT:

Mike works on an assembly line. While he is not a highly skilled worker, there is a high demand for his skills. There are also strict production quotas that must be met. Given this information, which compensation system makes the most sense for Mike?

When an HR Manager receives a notice stating that an employee has made a complaint to the EEOC, he emails the employee’s supervisor to explain the requirements of the litigation hold. a correct version of that correspondence might state:

A female employee who used to be productive and outgoing has recently been missing deadlines, having trouble concentrating and has been extremely quiet and reserved. She also has started wearing long sleeves, scarfs and heavy makeup. Her manager says that she thinks she might be having trouble at home. What is the first step that HR should take as part of an intervention?

Alejandro is asked to submit to a random drug test by his supervisor. The company has recently been disproportionately selecting Hispanic employees for “random” drug screens. Alejandro feels as though this is unfair and wants to report his employer.

How can the company best defend their position that they did not discriminate against employees through the drug screen process?

Owners of a corporation are called:

Which of the following applications/systems manages information from all of the organization’s functions and, in some cases, external organizations?

City Park Co. instituted an Affirmative Action Plan last year. They still do not have any minority employees at the executive level. Which of the following would be the LEAST acceptable remedy?

Following the pilot program, the next logical step in the process is to:

An organization wants to reward all employees in a group for increased productivity. What type of group incentive does this describe?

Positive employee relations to promote a union-free environment include all of the following EXCEPT:

Each of the following is least likely to reduce workers’ compensation claims except:

Rajesh, an HR Manager, saved a policy on the company shared drive for all employees to access. He saved it in an unprotected, editable format. What has he potentially caused his document to lose?

Mindy is leading a project to implement a new payroll system. The employees, payroll vendor, company executives and Payroll Department staff are all considered:

Which of the following applications/systems manages customer information?

Karen feels like she has a good report with her team and believes that her jokes about one of her subordinates race are “all in good fun.” She repeated uses racial slurs and references racial stereotypes. Which of the following is DEFINITELY true?

Wendy is putting together a training program for senior-level managers, and she needs to select a location for the training. Which of the following types of location will be the MOST conducive to the managers’ effective learning?

Stock-based or equity-based compensation plans encourage employees to:

A company does not formally post its open positions, but it encourages employees to let their supervisors know if they are interested in advancement opportunities, including specific positions. This company is using:

Injury and Illness Prevention Programs:

Juanita needs to send an employees’ completed evidence of insurability (EOI) form to her company’s benefits broker. Which of the following practical methods of sending the form is the most secure?

Which of the following is not a question you would ask to measure a strategy’s performance?

The Controller at a publicly traded company works long hours and even takes her work home with her some nights. She sends her work to her personal email and works from home on her home computer. Which of the following should be of greatest concern to the company?

If an HR Manager is performing a supply analysis, then she is:

If a Sales Manager needs to assess how his top seller interacts with prospective customer, which measurement process should he use?

Bill is a sales rep who spends most of his time familiarizing prospective customers with the company’s product line and providing them with technical assistance. What pay structure makes the most sense for Bill?

Which action BEST supports union employer cooperation?

Which type of insurance provides employers with protection against claims of discrimination, wrongful termination, sexual harassment, or other employment-related issues made by employees?

A tool used to make calculated judgments based on the probability that a circumstance will occur and the potential consequences is a:

A new HR Director understands the company’s mission and values, and she now needs to move forward with strategic planning. The next logical phase would be:

An employee is criticizing his employer’s customers on social media. His manager finds out because customers brought it to his attention. His manager asks HR how best to address the situation. The BEST course of action to recommend would be:

The eCommerce Marketing Specialist position will effectively increase web traffic to pages selling the company’s products, increase pay-per-click activity and ensure that the images and descriptions of the products are appealing and accurate. These are examples of:

Managers can best measure training program results by:

Before determining employee benefit needs, HR should:

An automotive technician at a logistics company presents an idea to management that saves the company $100,000 in vehicle repair costs. Management decides to present the tech with a $100 gift card at the next quarterly meeting. Why might this reward not be well-received?

Jake is right up against the deadline to submit payroll through the company’s online payroll providers web portal when a storm takes out the power to Jakes office building. Which of the following actions, as part of disaster recovery, would have been most helpful?

Which of the following is an example of a vulnerability?

Which of the following is not considered a corrective action for a strategic plan?

ABC Company has never conducted exit interviews but is thinking of starting them. You’re asked what the benefits are of doing this. How do you respond?

The MAIN purpose of a worklog is to:

What is the formula for calculating overtime pay under the Fair Labor Standards Act (FLSA)?

Damarcus has health insurance through his employer. When he goes to participating doctors and hospitals, he is not required to submit a claim because the participating doctors and hospitals are direct employees of the health-care provider. The type of health-care plan Damarcus has is most likely:

The extent to which a job requires a whole, identifiable unit of work is known as:

All of the following are benefits of employee assistance programs (EAPs) except:

The most appropriate definition for “risk”, in the context of organizational risk is:

Susan, the HR Director at an oil refining company needs to make a business case for streamlining the hiring process. She is making her case to the COO, who used to be an Engineer by trade and who is highly analytical. Which of the following methods of presenting the information would be the MOST effective?

How can you measure the effectiveness of your HR staffing efforts?

All of the following are included in a traditional job description EXCEPT:

___________________ is an example of a base-pay system linked to job performance.

All of the following strategies are likely to reduce employer healthcare costs EXCEPT:

Katie is a Receptionist at a marketing firm. She has her bachelor’s degree in a creative discipline. She is bored with her regular job duties, which include answering the phone, sorting mail, ordering lunch and scheduling meetings. Which of the following job redesign strategies would drive the BEST outcomes?

All of the following are services typically offered through EAPs except:

Procedures to recover business operations in the event of a disaster are a:

A mission statement includes all of the following EXCEPT:

Where can we find protections against employement-related sexual harassment in the federal law?

Shanda, the HR Director, wants to increase employee retention. Exit interviews indicate that most people who resign leave due to a perceived lack of advancement opportunities. Which of the following tactics is MOST likely to help Shandra to meet her objective?

What is a requirement for an position to qualify for an administrative exemption?

Jay is the Office Manager for a local fast food franchise. He has a problem with the General Managers not putting in at least 40 hours a week regularly. There are also times when the put in over 50 hours per week. The managers are salaried exempt and are not entitled to overtime. What is the BEST way to address this issue?

What type of non-monetary rewards can a company give their employees that wouldn’t be a violation of taxable earnings rules?

An HR Manager at a social services center wants to implement a policy that does not allow people who smoke to work or be hired there. The center provides overnight stays for homeless and disabled individuals. This type of policy is:

After a random OSHA inspection, a company is found to be in violation of several health and safety laws. With the risk of the business being shut down the organization can argue the citations by:

A plastics manufacturer divides its business units into commercial and consumer divisions. The commercial division decides to provide priority customers with the BEST, customized service by forming special service teams. This is an example of:

How do courts influence employment law?

A small but growing company is struggling to get enough candidates to their open positions. Up until this point, the owners have been able to use networking to fill the positions with people they knew, but they are now in need of specialized, expert and experienced staff to help grow their business. They have an Office Admin but no Recruiter. Which of the following recruiting strategies will be the MOST effective?

Can-Can Construction is a family-owned construction company with 20 employees. They have received a federal contract of $5,000 to repair a small part of a federal building. The majority of construction companies in the area pay construction workers $25 per hour. Which of the following statements is DEFINITELY true?

You have been given the task of developing a policy on employee complaint handling. The company you work for does not have a union. So what kind of restrictions would be on you as you move forward?

An Employee Participation Program (EPP) at a railroad company can make decisions on implementing company policies on paid leave, overtime, holiday pay and other conditions of employment. While their decisions are not necessarily final, they essentially function at a management level. Which of the following is true?

Of the following, the least important reason for instituting non-smoking policies that restrict or ban smoking at work is:

According to OSHA law, which documents/forms must be clearly viewable by all employees? OSHA Form:

A company has a 90% retention rate of top performers. This is considered a:

Tamara is a highly qualified candidate who applied to an Applications Developer role at a major tech company. She exceeds the minimum qualifications but did not receive an interview. An equally qualified male candidate was selected, and there were one hundred candidates who met the minimum qualifications. The company phone screened 20 candidates, but Tamara was not among them. The company has a history of only hiring males for this particular role. If Tamara files a claim with the EEOC, what is the best thing that the company can produce to make their case for their candidate selection?

___________ method is used to combat the problems that come from category rating.

If an HR Manager wants to evaluate an entire job, rather than just specific components of it, the HR Manager should use what kind of job evaluation method?

Most security programs are rationalized with which of the following cost considerations?

To learn how to improve job satisfaction, a company should use which kind of survey?

Cameron is a line worker who discloses to his supervisor that he is HIV positive. Cameron works with food and with some tools that are sharp enough to draw blood if misused. His supervisor expresses concern to HR, stating that he does not think employees or customers are safe with Cameron continuing to work there. The correct action for HR to take is to:

Which of the following is the LEAST important reason to have a code of ethics?

Title VII of the Civil Rights Act of 1964:

According to systems theory, organizations need to understand the relationship between the:

A small organization that needs a quick, inexpensive way to compare one job to another might use:

Bradley, as an HR manager has a problem. One of the managers in the company has lied to an employee and said that the company would give him an extra week of vacation time in exchange for three days of overtime. The manager told the employee that it would be “off the books.” Why does this pose a problem for the company?

Of the following, which is the MOST important to establish before implementing a survey?

The HR Manager has reviewed the medical claims against the company provided health insurance for the year. The most prevalent claims included treatment for illnesses related to high blood pressure, anxiety, depression, substance abuse and eating disorders. Given this information, which of the following wellness initiatives makes the most sense:

How does the consumer price index relate to employee retention?

The federal agency established to investigate claims of discrimination under title VII is the:

After completing a training, all of the following ensure that the employees transfer their newfound skills to their jobs EXCEPT:

If the annual salary aging factor is 3%, what would be the corrected salary amount for a position that paid $53,000 4 months ago?

Jeremy, an HR Director, wants to add a policy to the employee handbook that prohibits union solicitation. Jeremy should include all of the following in the policy EXCEPT:

A code of ethics is an example of a:

LaShonda is the HR Manager at a company whose corporate office is near an area that is ravaged by hurricanes every few years. To safeguard the organization’s assets, what is the most important step for LaShonda to take when developing an emergency response plan?