PHR 125 Question Exam
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Question 1 of 125
1. Question
Category: Leadership and StrategyWhat is the MOST labor-intensive phase in the project lifecycle?
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Question 2 of 125
2. Question
Category: Business ManagementWhat measure indicates the relationship between two variables?
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Question 3 of 125
3. Question
Category: Talent Planning and AcquisitionWhich legislation protects workers displaced by the merger of two companies?
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Question 4 of 125
4. Question
Category: Learning and DevelopmentA global organization modified its strategic business plan after downsizing. The Director of Training and Development wants to ensure that his department supports company’s new goals and objectives. How can he BEST accomplish this?
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Question 5 of 125
5. Question
Category: Total RewardsWhich of the following statements about FICA is correct?
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Question 6 of 125
6. Question
Category: Employee Relations and EngagementCommon law is based on:
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Question 7 of 125
7. Question
Category: Employee Relations and EngagementA healthcare company will reimburse its full-time, regular employees for education costs for company approved courses. Approval will be based on the employee’s grade received, the course content and the relevance of the course to the employee’s current or prospective job with the company. An employee must make at least a B to be eligible for reimbursement. The employee must submit a reimbursement request form to their supervisor along with proof of payment and proof of the grade received to be reimbursed.
What part of this is the policy?
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Question 8 of 125
8. Question
Category: Employee Relations and EngagementBrian is a data analyst at a company with over 10,000 employees worldwide. His coworker Kia used FMLA and PTO after she gave birth to recover and bond with her child. Brian’s wife is pregnant, and he requested to use a combination of paid and unpaid leave to bond with his child following the birth. Brian’s department is already short-staffed, and his manager is overwhelmed. The appropriate response to Brian’s request from his manager is:
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Question 9 of 125
9. Question
Category: Leadership and StrategyMarcus is an HR project manager brought in to create an effective teambuilding program. He liaises with managers and helps establish norms to breed harmony within each team. This is an example of what type of project manager role is Marcus performing?
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Question 10 of 125
10. Question
Category: Business ManagementHector, the HR Director over a chain of fast food restaurants, is working to show a comparison between how many manhours and other resources went into creating a better onboarding process and how much money the company has subsequently saved due to the reduction in voluntary and involuntary terminations. Hector is working to show a:
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Question 11 of 125
11. Question
Category: Talent Planning and AcquisitionA personality assessment for a data entry job that eliminates most candidates with mood disorders such as bipolar disorder is an example of:
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Question 12 of 125
12. Question
Category: Learning and DevelopmentWhich of the following would NOT be considered a learning organization?
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Question 13 of 125
13. Question
Category: Total RewardsFlat-rate pay systems are most often used for;
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Question 14 of 125
14. Question
Category: Employee Relations and EngagementA company has extended a conditional job offer to Carlos and is in the process of checking his references. When Miguel, the HR Generalist, calls Carlos’s prior supervisor, the supervisor tells him that Carlos was an underperforming employee who was ultimately terminated for a safety violation. Which of the following is true?
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Question 15 of 125
15. Question
Category: Employee Relations and EngagementA healthcare company will reimburse its full-time, regular employees for education costs for company approved courses. Approval will be based on the employee’s grade received, the course content and the relevance of the course to the employee’s current or prospective job with the company. An employee must make at least a B to be eligible for reimbursement. The employee must submit a reimbursement request form to their supervisor along with proof of payment and proof of the grade received to be reimbursed.
What part of this is the procedure?
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Question 16 of 125
16. Question
Category: Employee Relations and EngagementThe provisions of the Employee Polygraph Protection Act of 1988 that prevent employers from requiring applicants or employees to take lie detector tests would apply to:
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Question 17 of 125
17. Question
Category: Leadership and StrategyCompanies are required by law to post Federal Law Posters clearly when they have how many employees?
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Question 18 of 125
18. Question
Category: Business ManagementA Customer Service Department is comprised of employees who handle mostly technical support issues and employees who handle mostly customer complaints. The department identified and split out these functions into separate groups. This is an example of:
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Question 19 of 125
19. Question
Category: Talent Planning and AcquisitionWhich piece of legislation ruled that it is acceptable for a test to have an adverse impact on a protected class if it is job related?
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Question 20 of 125
20. Question
Category: Learning and DevelopmentThe main difference between job-swapping and cross-training is that:
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Question 21 of 125
21. Question
Category: Total RewardsA merit pay plan is related to an employees:
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Question 22 of 125
22. Question
Category: Employee Relations and EngagementWhen creating a non-compete agreement, the writer needs to ensure that the agreement:
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Question 23 of 125
23. Question
Category: Employee Relations and EngagementA healthcare company will reimburse its full-time, regular employees for education costs for company approved courses. Approval will be based on the employee’s grade received, the course content and the relevance of the course to the employee’s current or prospective job with the company. An employee must make at least a B to be eligible for reimbursement. The employee must submit a reimbursement request form to their supervisor along with proof of payment and proof of the grade received to be reimbursed.
What part of this is a work rule?
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Question 24 of 125
24. Question
Category: Employee Relations and EngagementAll of the following are true about drug tests except:
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Question 25 of 125
25. Question
Category: Business ManagementA medical study needs Clinical Research Assistants. The study will only last 6 months. Which of the following type of staffing arrangement makes the MOST sense in this scenario?
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Question 26 of 125
26. Question
Category: Business ManagementPrior to deciding to move forward with a merger, the involved companies should engage in what process to investigate each other’s assets and liabilities?
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Question 27 of 125
27. Question
Category: Talent Planning and AcquisitionThe HR Manager of a company that subcontracts with a local municipality is putting together an Affirmative Action Plan. In which section does she report that the company’s management team is comprised of 40% men and 20% women?
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Question 28 of 125
28. Question
Category: Learning and DevelopmentAccording to Maslow, an example of a self-esteem need would be:
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Question 29 of 125
29. Question
Category: Total RewardsMiriam is a line manager who has several employees who all perform similar tasks. There are not very many levels of difficulty or responsibility that she can add to any of the positions, but there are some employees who are capable of operating at a higher level. She wants to ensure that the employees who can do more complicated work and lead by example are paid more than those who can only meet the normal requirements of the job. What type of pay system will Miriam request for her employees?
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Question 30 of 125
30. Question
Category: Employee Relations and EngagementMitchel has filed a complaint of harassment against his supervisor. Following his complaint, his supervisor, Vanessa, calls him into her office to closely question him about the complaint. This would likely be considered a form of:
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Question 31 of 125
31. Question
Category: Employee Relations and EngagementThe BEST reason to regularly update an employee handbook is because:
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Question 32 of 125
32. Question
Category: Employee Relations and EngagementAlejandro is asked to submit to a random drug test by his supervisor. The company has recently been disproportionately selecting Hispanic employees for “random” drug screens. Alejandro feels as though this is unfair and wants to report his employer.
Which Federal agency would most likely field his complaint?
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Question 33 of 125
33. Question
Category: Leadership and StrategyAn Accounting department needs additional AP and AR staff to help them get through year end. Which of the following type of staffing arrangement makes the MOST sense in this scenario?
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Question 34 of 125
34. Question
Category: Business ManagementWhich law protects emails from being intercepted, accessed and disclosed?
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Question 35 of 125
35. Question
Category: Talent Planning and AcquisitionWhich of the following OFCCP activities focuses on promoting minorities and females to senior-level positions?
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Question 36 of 125
36. Question
Category: Learning and DevelopmentAll of the following are reasons to utilize a pilot program EXCEPT:
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Question 37 of 125
37. Question
Category: Total RewardsMike works on an assembly line. While he is not a highly skilled worker, there is a high demand for his skills. There are also strict production quotas that must be met. Given this information, which compensation system makes the most sense for Mike?
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Question 38 of 125
38. Question
Category: Employee Relations and EngagementWhen an HR Manager receives a notice stating that an employee has made a complaint to the EEOC, he emails the employee’s supervisor to explain the requirements of the litigation hold. a correct version of that correspondence might state:
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Question 39 of 125
39. Question
Category: Employee Relations and EngagementA female employee who used to be productive and outgoing has recently been missing deadlines, having trouble concentrating and has been extremely quiet and reserved. She also has started wearing long sleeves, scarfs and heavy makeup. Her manager says that she thinks she might be having trouble at home. What is the first step that HR should take as part of an intervention?
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Question 40 of 125
40. Question
Category: Employee Relations and EngagementAlejandro is asked to submit to a random drug test by his supervisor. The company has recently been disproportionately selecting Hispanic employees for “random” drug screens. Alejandro feels as though this is unfair and wants to report his employer.
How can the company best defend their position that they did not discriminate against employees through the drug screen process?
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Question 41 of 125
41. Question
Category: Business ManagementOwners of a corporation are called:
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Question 42 of 125
42. Question
Category: Business ManagementWhich of the following applications/systems manages information from all of the organization’s functions and, in some cases, external organizations?
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Question 43 of 125
43. Question
Category: Talent Planning and AcquisitionCity Park Co. instituted an Affirmative Action Plan last year. They still do not have any minority employees at the executive level. Which of the following would be the LEAST acceptable remedy?
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Question 44 of 125
44. Question
Category: Learning and DevelopmentFollowing the pilot program, the next logical step in the process is to:
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Question 45 of 125
45. Question
Category: Total RewardsAn organization wants to reward all employees in a group for increased productivity. What type of group incentive does this describe?
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Question 46 of 125
46. Question
Category: Employee Relations and EngagementPositive employee relations to promote a union-free environment include all of the following EXCEPT:
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Question 47 of 125
47. Question
Category: Employee Relations and EngagementEach of the following is least likely to reduce workers’ compensation claims except:
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Question 48 of 125
48. Question
Category: Employee Relations and EngagementRajesh, an HR Manager, saved a policy on the company shared drive for all employees to access. He saved it in an unprotected, editable format. What has he potentially caused his document to lose?
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Question 49 of 125
49. Question
Category: Business ManagementMindy is leading a project to implement a new payroll system. The employees, payroll vendor, company executives and Payroll Department staff are all considered:
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Question 50 of 125
50. Question
Category: Business ManagementWhich of the following applications/systems manages customer information?
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Question 51 of 125
51. Question
Category: Talent Planning and AcquisitionKaren feels like she has a good report with her team and believes that her jokes about one of her subordinates race are “all in good fun.” She repeated uses racial slurs and references racial stereotypes. Which of the following is DEFINITELY true?
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Question 52 of 125
52. Question
Category: Learning and DevelopmentWendy is putting together a training program for senior-level managers, and she needs to select a location for the training. Which of the following types of location will be the MOST conducive to the managers’ effective learning?
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Question 53 of 125
53. Question
Category: Total RewardsStock-based or equity-based compensation plans encourage employees to:
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Question 54 of 125
54. Question
Category: Employee Relations and EngagementA company does not formally post its open positions, but it encourages employees to let their supervisors know if they are interested in advancement opportunities, including specific positions. This company is using:
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Question 55 of 125
55. Question
Category: Employee Relations and EngagementInjury and Illness Prevention Programs:
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Question 56 of 125
56. Question
Juanita needs to send an employees’ completed evidence of insurability (EOI) form to her company’s benefits broker. Which of the following practical methods of sending the form is the most secure?
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Question 57 of 125
57. Question
Category: Business ManagementWhich of the following is not a question you would ask to measure a strategy’s performance?
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Question 58 of 125
58. Question
Category: Business ManagementThe Controller at a publicly traded company works long hours and even takes her work home with her some nights. She sends her work to her personal email and works from home on her home computer. Which of the following should be of greatest concern to the company?
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Question 59 of 125
59. Question
Category: Talent Planning and AcquisitionIf an HR Manager is performing a supply analysis, then she is:
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Question 60 of 125
60. Question
Category: Learning and DevelopmentIf a Sales Manager needs to assess how his top seller interacts with prospective customer, which measurement process should he use?
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Question 61 of 125
61. Question
Category: Total RewardsBill is a sales rep who spends most of his time familiarizing prospective customers with the company’s product line and providing them with technical assistance. What pay structure makes the most sense for Bill?
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Question 62 of 125
62. Question
Category: Employee Relations and EngagementWhich action BEST supports union employer cooperation?
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Question 63 of 125
63. Question
Category: Employee Relations and EngagementWhich type of insurance provides employers with protection against claims of discrimination, wrongful termination, sexual harassment, or other employment-related issues made by employees?
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Question 64 of 125
64. Question
Category: Employee Relations and EngagementA tool used to make calculated judgments based on the probability that a circumstance will occur and the potential consequences is a:
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Question 65 of 125
65. Question
Category: Learning and DevelopmentA new HR Director understands the company’s mission and values, and she now needs to move forward with strategic planning. The next logical phase would be:
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Question 66 of 125
66. Question
Category: Business ManagementAn employee is criticizing his employer’s customers on social media. His manager finds out because customers brought it to his attention. His manager asks HR how best to address the situation. The BEST course of action to recommend would be:
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Question 67 of 125
67. Question
Category: Talent Planning and AcquisitionThe eCommerce Marketing Specialist position will effectively increase web traffic to pages selling the company’s products, increase pay-per-click activity and ensure that the images and descriptions of the products are appealing and accurate. These are examples of:
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Question 68 of 125
68. Question
Category: Learning and DevelopmentManagers can best measure training program results by:
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Question 69 of 125
69. Question
Category: Total RewardsBefore determining employee benefit needs, HR should:
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Question 70 of 125
70. Question
Category: Employee Relations and EngagementAn automotive technician at a logistics company presents an idea to management that saves the company $100,000 in vehicle repair costs. Management decides to present the tech with a $100 gift card at the next quarterly meeting. Why might this reward not be well-received?
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Question 71 of 125
71. Question
Category: Employee Relations and EngagementJake is right up against the deadline to submit payroll through the company’s online payroll providers web portal when a storm takes out the power to Jakes office building. Which of the following actions, as part of disaster recovery, would have been most helpful?
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Question 72 of 125
72. Question
Category: Employee Relations and EngagementWhich of the following is an example of a vulnerability?
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Question 73 of 125
73. Question
Category: Business ManagementWhich of the following is not considered a corrective action for a strategic plan?
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Question 74 of 125
74. Question
Category: Talent Planning and AcquisitionABC Company has never conducted exit interviews but is thinking of starting them. You’re asked what the benefits are of doing this. How do you respond?
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Question 75 of 125
75. Question
Category: Talent Planning and AcquisitionThe MAIN purpose of a worklog is to:
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Question 76 of 125
76. Question
Category: Total RewardsWhat is the formula for calculating overtime pay under the Fair Labor Standards Act (FLSA)?
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Question 77 of 125
77. Question
Category: Total RewardsDamarcus has health insurance through his employer. When he goes to participating doctors and hospitals, he is not required to submit a claim because the participating doctors and hospitals are direct employees of the health-care provider. The type of health-care plan Damarcus has is most likely:
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Question 78 of 125
78. Question
Category: Employee Relations and EngagementThe extent to which a job requires a whole, identifiable unit of work is known as:
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Question 79 of 125
79. Question
Category: Employee Relations and EngagementAll of the following are benefits of employee assistance programs (EAPs) except:
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Question 80 of 125
80. Question
Category: Employee Relations and EngagementThe most appropriate definition for “risk”, in the context of organizational risk is:
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Question 81 of 125
81. Question
Category: Business ManagementSusan, the HR Director at an oil refining company needs to make a business case for streamlining the hiring process. She is making her case to the COO, who used to be an Engineer by trade and who is highly analytical. Which of the following methods of presenting the information would be the MOST effective?
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Question 82 of 125
82. Question
Category: Talent Planning and AcquisitionHow can you measure the effectiveness of your HR staffing efforts?
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Question 83 of 125
83. Question
Category: Talent Planning and AcquisitionAll of the following are included in a traditional job description EXCEPT:
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Question 84 of 125
84. Question
Category: Total Rewards___________________ is an example of a base-pay system linked to job performance.
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Question 85 of 125
85. Question
Category: Total RewardsAll of the following strategies are likely to reduce employer healthcare costs EXCEPT:
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Question 86 of 125
86. Question
Category: Employee Relations and EngagementKatie is a Receptionist at a marketing firm. She has her bachelor’s degree in a creative discipline. She is bored with her regular job duties, which include answering the phone, sorting mail, ordering lunch and scheduling meetings. Which of the following job redesign strategies would drive the BEST outcomes?
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Question 87 of 125
87. Question
Category: Employee Relations and EngagementAll of the following are services typically offered through EAPs except:
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Question 88 of 125
88. Question
Category: Employee Relations and EngagementProcedures to recover business operations in the event of a disaster are a:
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Question 89 of 125
89. Question
Category: Business ManagementA mission statement includes all of the following EXCEPT:
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Question 90 of 125
90. Question
Category: Talent Planning and AcquisitionWhere can we find protections against employement-related sexual harassment in the federal law?
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Question 91 of 125
91. Question
Category: Talent Planning and AcquisitionShanda, the HR Director, wants to increase employee retention. Exit interviews indicate that most people who resign leave due to a perceived lack of advancement opportunities. Which of the following tactics is MOST likely to help Shandra to meet her objective?
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Question 92 of 125
92. Question
Category: Total RewardsWhat is a requirement for an position to qualify for an administrative exemption?
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Question 93 of 125
93. Question
Category: Total RewardsJay is the Office Manager for a local fast food franchise. He has a problem with the General Managers not putting in at least 40 hours a week regularly. There are also times when the put in over 50 hours per week. The managers are salaried exempt and are not entitled to overtime. What is the BEST way to address this issue?
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Question 94 of 125
94. Question
Category: Total RewardsWhat type of non-monetary rewards can a company give their employees that wouldn’t be a violation of taxable earnings rules?
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Question 95 of 125
95. Question
Category: Employee Relations and EngagementAn HR Manager at a social services center wants to implement a policy that does not allow people who smoke to work or be hired there. The center provides overnight stays for homeless and disabled individuals. This type of policy is:
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Question 96 of 125
96. Question
Category: Employee Relations and EngagementAfter a random OSHA inspection, a company is found to be in violation of several health and safety laws. With the risk of the business being shut down the organization can argue the citations by:
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Question 97 of 125
97. Question
Category: Business ManagementA plastics manufacturer divides its business units into commercial and consumer divisions. The commercial division decides to provide priority customers with the BEST, customized service by forming special service teams. This is an example of:
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Question 98 of 125
98. Question
Category: Talent Planning and AcquisitionHow do courts influence employment law?
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Question 99 of 125
99. Question
Category: Talent Planning and AcquisitionA small but growing company is struggling to get enough candidates to their open positions. Up until this point, the owners have been able to use networking to fill the positions with people they knew, but they are now in need of specialized, expert and experienced staff to help grow their business. They have an Office Admin but no Recruiter. Which of the following recruiting strategies will be the MOST effective?
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Question 100 of 125
100. Question
Category: Total RewardsCan-Can Construction is a family-owned construction company with 20 employees. They have received a federal contract of $5,000 to repair a small part of a federal building. The majority of construction companies in the area pay construction workers $25 per hour. Which of the following statements is DEFINITELY true?
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Question 101 of 125
101. Question
Category: Employee Relations and EngagementYou have been given the task of developing a policy on employee complaint handling. The company you work for does not have a union. So what kind of restrictions would be on you as you move forward?
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Question 102 of 125
102. Question
Category: Employee Relations and EngagementAn Employee Participation Program (EPP) at a railroad company can make decisions on implementing company policies on paid leave, overtime, holiday pay and other conditions of employment. While their decisions are not necessarily final, they essentially function at a management level. Which of the following is true?
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Question 103 of 125
103. Question
Category: Employee Relations and EngagementOf the following, the least important reason for instituting non-smoking policies that restrict or ban smoking at work is:
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Question 104 of 125
104. Question
Category: Employee Relations and EngagementAccording to OSHA law, which documents/forms must be clearly viewable by all employees? OSHA Form:
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Question 105 of 125
105. Question
Category: Business ManagementA company has a 90% retention rate of top performers. This is considered a:
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Question 106 of 125
106. Question
Category: Talent Planning and AcquisitionTamara is a highly qualified candidate who applied to an Applications Developer role at a major tech company. She exceeds the minimum qualifications but did not receive an interview. An equally qualified male candidate was selected, and there were one hundred candidates who met the minimum qualifications. The company phone screened 20 candidates, but Tamara was not among them. The company has a history of only hiring males for this particular role. If Tamara files a claim with the EEOC, what is the best thing that the company can produce to make their case for their candidate selection?
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Question 107 of 125
107. Question
Category: Learning and Development___________ method is used to combat the problems that come from category rating.
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Question 108 of 125
108. Question
Category: Total RewardsIf an HR Manager wants to evaluate an entire job, rather than just specific components of it, the HR Manager should use what kind of job evaluation method?
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Question 109 of 125
109. Question
Category: Employee Relations and EngagementCorrectIncorrect -
Question 110 of 125
110. Question
Category: Employee Relations and EngagementTo learn how to improve job satisfaction, a company should use which kind of survey?
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Question 111 of 125
111. Question
Category: Employee Relations and EngagementCameron is a line worker who discloses to his supervisor that he is HIV positive. Cameron works with food and with some tools that are sharp enough to draw blood if misused. His supervisor expresses concern to HR, stating that he does not think employees or customers are safe with Cameron continuing to work there. The correct action for HR to take is to:
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Question 112 of 125
112. Question
Category: Business ManagementWhich of the following is the LEAST important reason to have a code of ethics?
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Question 113 of 125
113. Question
Category: Talent Planning and AcquisitionTitle VII of the Civil Rights Act of 1964:
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Question 114 of 125
114. Question
Category: Learning and DevelopmentAccording to systems theory, organizations need to understand the relationship between the:
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Question 115 of 125
115. Question
Category: Total RewardsA small organization that needs a quick, inexpensive way to compare one job to another might use:
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Question 116 of 125
116. Question
Category: Employee Relations and EngagementBradley, as an HR manager has a problem. One of the managers in the company has lied to an employee and said that the company would give him an extra week of vacation time in exchange for three days of overtime. The manager told the employee that it would be “off the books.” Why does this pose a problem for the company?
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Question 117 of 125
117. Question
Category: Employee Relations and EngagementOf the following, which is the MOST important to establish before implementing a survey?
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Question 118 of 125
118. Question
Category: Employee Relations and EngagementThe HR Manager has reviewed the medical claims against the company provided health insurance for the year. The most prevalent claims included treatment for illnesses related to high blood pressure, anxiety, depression, substance abuse and eating disorders. Given this information, which of the following wellness initiatives makes the most sense:
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Question 119 of 125
119. Question
Category: Business ManagementHow does the consumer price index relate to employee retention?
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Question 120 of 125
120. Question
Category: Talent Planning and AcquisitionThe federal agency established to investigate claims of discrimination under title VII is the:
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Question 121 of 125
121. Question
Category: Learning and DevelopmentAfter completing a training, all of the following ensure that the employees transfer their newfound skills to their jobs EXCEPT:
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Question 122 of 125
122. Question
Category: Total RewardsIf the annual salary aging factor is 3%, what would be the corrected salary amount for a position that paid $53,000 4 months ago?
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Question 123 of 125
123. Question
Category: Employee Relations and EngagementJeremy, an HR Director, wants to add a policy to the employee handbook that prohibits union solicitation. Jeremy should include all of the following in the policy EXCEPT:
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Question 124 of 125
124. Question
Category: Employee Relations and EngagementA code of ethics is an example of a:
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Question 125 of 125
125. Question
Category: Employee Relations and EngagementLaShonda is the HR Manager at a company whose corporate office is near an area that is ravaged by hurricanes every few years. To safeguard the organization’s assets, what is the most important step for LaShonda to take when developing an emergency response plan?
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