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Home Quizzes Communication Strategies Skills Quiz 1 Recertification Credit

Communication Strategies Skills Quiz 1 Recertification Credit

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  1. Leadership and Strategy 0%
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  1. Question 1 of 15
    1. Question

    Which two sections is Spoken Communication divided into?

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  2. Question 2 of 15
    2. Question

    How can one reduce the impact of Language Barriers?

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  3. Question 3 of 15
    3. Question

    Which of the following is not a factor in Paraverbal communication?

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  4. Question 4 of 15
    4. Question

    Albert Mehrabian published a study in 1971 called:

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  5. Question 5 of 15
    5. Question

    What does the STAR acronym describe?

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  6. Question 6 of 15
    6. Question

    Which of the following statements is TRUE?

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  7. Question 7 of 15
    7. Question

    The following is a good way to become a better listener:

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  8. Question 8 of 15
    8. Question

    How many steps are there to Active Listening?

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  9. Question 9 of 15
    9. Question

    Good Signals may come in the form of:

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  10. Question 10 of 15
    10. Question

    The following is an example of an Open Question:

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  11. Question 11 of 15
    11. Question

    Useful helpers for Drilling Down include:

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  12. Question 12 of 15
    12. Question

    Appreciative inquiry can be defined as:

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  13. Question 13 of 15
    13. Question

    How many levels are there to mastering the art of conversation?

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  14. Question 14 of 15
    14. Question

    What are precipitating factors?

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  15. Question 15 of 15
    15. Question

    Establishing Common Ground is important because:

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