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Question 1 of 15
1. Question
Which two sections is Spoken Communication divided into?
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Question 2 of 15
2. Question
How can one reduce the impact of Language Barriers?
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Question 3 of 15
3. Question
Which of the following is not a factor in Paraverbal communication?
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Question 4 of 15
4. Question
Albert Mehrabian published a study in 1971 called:
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Question 5 of 15
5. Question
What does the STAR acronym describe?
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Question 6 of 15
6. Question
Which of the following statements is TRUE?
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Question 7 of 15
7. Question
The following is a good way to become a better listener:
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Question 8 of 15
8. Question
How many steps are there to Active Listening?
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Question 9 of 15
9. Question
Good Signals may come in the form of:
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Question 10 of 15
10. Question
The following is an example of an Open Question:
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Question 11 of 15
11. Question
Useful helpers for Drilling Down include:
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Question 12 of 15
12. Question
Appreciative inquiry can be defined as:
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Question 13 of 15
13. Question
How many levels are there to mastering the art of conversation?
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Question 14 of 15
14. Question
What are precipitating factors?
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Question 15 of 15
15. Question
Establishing Common Ground is important because:
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