Your Job description for Education Administrators, Postsecondary
as of 11/8/2017

Purpose/Description
Plan, direct, or coordinate research, instructional, student administration and services, and other educational activities at postsecondary institutions, including universities, colleges, and junior and community colleges.

Education and ExperienceMaster's degree
Less than 5 years


Knowledge
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Administration and Management
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Education and Training
Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Personnel and Human Resources
Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
Psychology
Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
Therapy and Counseling
Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
Sociology and Anthropology
Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.
Communications and Media
Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
Computers and Electronics
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.


Skills
Basic Skills
  • Active Learning Understanding the implications of new information for both current and future problem-solving and decision-making.
  • Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Critical Thinking Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Learning Strategies Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
  • Mathematics Using mathematics to solve problems.
  • Monitoring Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Reading Comprehension Understanding written sentences and paragraphs in work related documents.
  • Science Using scientific rules and methods to solve problems.
  • Speaking Talking to others to convey information effectively.
  • Writing Communicating effectively in writing as appropriate for the needs of the audience.

  • Social Skills
  • Coordination Adjusting actions in relation to others' actions.
  • Instructing Teaching others how to do something.
  • Negotiation Bringing others together and trying to reconcile differences.
  • Persuasion Persuading others to change their minds or behavior.
  • Service Orientation Actively looking for ways to help people.
  • Social Perceptiveness Being aware of others' reactions and understanding why they react as they do.

  • Complex Problem Solving Skills
  • Complex Problem Solving Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

  • Technical Skills
  • Equipment Maintenance Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.
  • Equipment Selection Determining the kind of tools and equipment needed to do a job.
  • Installation Installing equipment, machines, wiring, or programs to meet specifications.
  • Operation Monitoring Watching gauges, dials, or other indicators to make sure a machine is working properly.
  • Operation and Control Controlling operations of equipment or systems.
  • Operations Analysis Analyzing needs and product requirements to create a design.
  • Programming Writing computer programs for various purposes.
  • Quality Control Analysis Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
  • Repairing Repairing machines or systems using the needed tools.
  • Technology Design Generating or adapting equipment and technology to serve user needs.
  • Troubleshooting Determining causes of operating errors and deciding what to do about it.

  • Systems Skills
  • Judgment and Decision Making Considering the relative costs and benefits of potential actions to choose the most appropriate one.
  • Systems Analysis Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
  • Systems Evaluation Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.

  • Resource Management Skills
  • Management of Financial Resources Determining how money will be spent to get the work done, and accounting for these expenditures.
  • Management of Material Resources Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.
  • Management of Personnel Resources Motivating, developing, and directing people as they work, identifying the best people for the job.
  • Time Management Managing one's own time and the time of others.

  • Desktop Computer Skills
  • Spreadsheets Using a computer application to enter, manipulate, and format text and numerical data; insert, delete, and manipulate cells, rows, and columns; and create and save worksheets, charts, and graphs.
  • Presentations Using a computer application to create, manipulate, edit, and show virtual slide presentations.
  • Internet Navigating the Internet to find information, including the ability to open and configure standard browsers; use searches, hypertext references, and transfer protocols; and send and retrieve electronic mail (e-mail).
  • Navigation Using scroll bars, a mouse, and dialog boxes to work within the computer's operating system. Being able to access and switch between applications and files of interest.
  • Word Processing Using a computer application to type text, insert pictures, format, edit, print, save, and retrieve word processing documents
  • Graphics Working with pictures in graphics programs or other applications, including creating simple graphics, manipulating the appearance, and inserting graphics into other programs.
  • Databases Using a computer application to manage large amounts of information, including creating and editing simple databases, inputting data, retrieving specific records, and creating reports to communicate the information.



  • WorkContext
    Body Positioning
  • Requires sitting

  • Communication
  • Requires public speaking
  • Requires telephone conversations
  • Requires use of electronic mail
  • Requires writing letters and memos
  • Requires face-to-face discussions with individuals or teams
  • Requires contact with others (face-to-face, by telephone, or otherwise)

  • Competition
  • Requires competition or awareness of competitive pressures

  • Conflict
  • Includes conflict situations

  • Impact of Decisions
  • Requires making decisions that impact the results of co-workers, clients or the company
  • Opportunity to make decisions without supervision
  • Requires making decisions that affect other people, the financial resources, and/or the image and reputation of the organization

  • Level of Challenge
  • Requires being exact or highly accurate
  • Freedom to determine tasks, priorities, and goals

  • Pace and Scheduling
  • Requires meeting strict deadlines

  • Personal Interaction
  • Requires work with others in a group or team
  • Requires coordinating or leading others in accomplishing work activities
  • Requires work with external customers or the public

  • Responsibility for Others
  • Includes responsibility for the health and safety of others
  • Includes responsibility for work outcomes and results

  • Work Setting
  • Requires working indoors in environmentally controlled conditions



  • Task
  • Advise students on issues such as course selection, progress toward graduation, and career decisions.
  • Direct, coordinate, and evaluate the activities of personnel, including support staff engaged in administering academic institutions, departments or alumni organizations.
  • Recruit, hire, train, and terminate departmental personnel.
  • Participate in student recruitment, selection, and admission, making admissions recommendations when required to do so.
  • Formulate strategic plans for the institution.
  • Plan, administer, and control budgets, maintain financial records, and produce financial reports.
  • Establish operational policies and procedures and make any necessary modifications, based on analysis of operations, demographics, and other research information.
  • Participate in faculty and college committee activities.
  • Represent institutions at community and campus events, in meetings with other institution personnel, and during accreditation processes.
  • Promote the university by participating in community, state, and national events or meetings, and by developing partnerships with industry and secondary education institutions.


  • Work Activities
    Communicating with Supervisors, Peers, or Subordinates
  • Communicate with government agencies.
  • Confer with organizational members to accomplish work activities.
  • Represent the organization in external relations.


  • Establishing and Maintaining Interpersonal Relationships

    Making Decisions and Solving Problems

    Getting Information

    Organizing, Planning, and Prioritizing Work

    Interacting With Computers

    Coordinating the Work and Activities of Others

    Communicating with Persons Outside Organization

    Judging the Qualities of Things, Services, or People
  • Evaluate employee performance.


  • Guiding, Directing, and Motivating Subordinates
  • Coordinate special events or programs.
  • Direct administrative or support services.
  • Direct facility maintenance or repair activities.
  • Manage human resources activities.
  • Manage operations, research, or logistics projects.
  • Manage outreach activities.
  • Prepare operational budgets.
  • Prepare staff schedules or work assignments.
  • Supervise employees.


  • Developing and Building Teams

    Processing Information

    Identifying Objects, Actions, and Events

    Monitoring and Controlling Resources
  • Collect payments for goods or services.


  • Analyzing Data or Information
  • Analyze data to inform operational decisions or activities.


  • Interpreting the Meaning of Information for Others

    Thinking Creatively
  • Develop educational goals, standards, policies, or procedures.


  • Performing Administrative Activities

    Developing Objectives and Strategies
  • Develop operating strategies, plans, or procedures.
  • Develop organizational policies or programs.


  • Updating and Using Relevant Knowledge

    Resolving Conflicts and Negotiating with Others

    Staffing Organizational Units
  • Hire personnel.
  • Recruit personnel.


  • Training and Teaching Others
  • Conduct employee training programs.
  • Teach classes in area of specialization.


  • Scheduling Work and Activities
  • Schedule activities or facility use.


  • Documenting/Recording Information
  • Prepare financial documents, reports, or budgets.
  • Prepare forms or applications.
  • Prepare proposals or grant applications to obtain project funding.


  • Evaluating Information to Determine Compliance with Standards
  • Conduct financial or regulatory audits.


  • Provide Consultation and Advice to Others
  • Advise others on career or personal development.
  • Recommend organizational process or policy changes.


  • Monitor Processes, Materials, or Surroundings

    Coaching and Developing Others

    Performing for or Working Directly with the Public

    Estimating the Quantifiable Characteristics of Products, Events, or Information

    Selling or Influencing Others



    Tools and Technology
    Tools

    Desktop computers
  • Desktop computers

  • High capacity removable media drives
  • Universal serial bus USB flash drives

  • Liquid crystal display projector
  • Liquid crystal display LCD video projectors

  • Notebook computers
  • Laptop computers

  • Personal computers
  • Personal computers

  • Technology

    Analytical or scientific software
  • Minitab
  • SAS
  • SPSS
  • StataCorp Stata

  • Data base user interface and query software
  • Blackboard
  • Data entry software
  • FileMaker Pro
  • Nolij Corporation Nolij Transfer
  • Student and Exchange Visitor Information System SEVIS

  • Enterprise resource planning ERP software
  • Ellucian Colleague
  • Enterprise resource planning ERP system
  • Jenzabar EX
  • Oracle PeopleSoft
  • SAP

  • Project management software
  • Ellucian Degree Works
  • Microsoft Project
  • Microsoft SharePoint

  • Web page creation and editing software
  • Adobe Systems Adobe Dreamweaver
  • Facebook



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      Education Administrators, Postsecondary
      Today's Date: 11/8/2017
      Purpose:
      Plan, direct, or coordinate research, instructional, student administration and services, and other educational activities at postsecondary institutions, including universities, colleges, and junior and community colleges.
      Education and Experience:
      Master's degree
      Less than 5 years
      Knowledge:
      Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
      Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
      English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
      Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
      Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
      Psychology - Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
      Therapy and Counseling - Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
      Sociology and Anthropology - Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.
      Communications and Media - Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
      Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
      Skills:
      Basic Skills
    • *Active Learning Understanding the implications of new information for both current and future problem-solving and decision-making.
    • *Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
    • *Critical Thinking Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
    • *Learning Strategies Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
    • *Mathematics Using mathematics to solve problems.
    • *Monitoring Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
    • *Reading Comprehension Understanding written sentences and paragraphs in work related documents.
    • Science Using scientific rules and methods to solve problems.
    • *Speaking Talking to others to convey information effectively.
    • *Writing Communicating effectively in writing as appropriate for the needs of the audience.

    • Social Skills
    • *Coordination Adjusting actions in relation to others' actions.
    • *Instructing Teaching others how to do something.
    • *Negotiation Bringing others together and trying to reconcile differences.
    • *Persuasion Persuading others to change their minds or behavior.
    • *Service Orientation Actively looking for ways to help people.
    • *Social Perceptiveness Being aware of others' reactions and understanding why they react as they do.

    • Complex Problem Solving Skills
    • *Complex Problem Solving Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

    • Technical Skills
    • Equipment Maintenance Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.
    • Equipment Selection Determining the kind of tools and equipment needed to do a job.
    • Installation Installing equipment, machines, wiring, or programs to meet specifications.
    • Operation Monitoring Watching gauges, dials, or other indicators to make sure a machine is working properly.
    • Operation and Control Controlling operations of equipment or systems.
    • Operations Analysis Analyzing needs and product requirements to create a design.
    • Programming Writing computer programs for various purposes.
    • Quality Control Analysis Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
    • Repairing Repairing machines or systems using the needed tools.
    • Technology Design Generating or adapting equipment and technology to serve user needs.
    • Troubleshooting Determining causes of operating errors and deciding what to do about it.

    • Systems Skills
    • *Judgment and Decision Making Considering the relative costs and benefits of potential actions to choose the most appropriate one.
    • *Systems Analysis Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
    • *Systems Evaluation Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.

    • Resource Management Skills
    • *Management of Financial Resources Determining how money will be spent to get the work done, and accounting for these expenditures.
    • *Management of Material Resources Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.
    • *Management of Personnel Resources Motivating, developing, and directing people as they work, identifying the best people for the job.
    • *Time Management Managing one's own time and the time of others.

    • Desktop Computer Skills
    • Spreadsheets Using a computer application to enter, manipulate, and format text and numerical data; insert, delete, and manipulate cells, rows, and columns; and create and save worksheets, charts, and graphs.
    • Presentations Using a computer application to create, manipulate, edit, and show virtual slide presentations.
    • Internet Navigating the Internet to find information, including the ability to open and configure standard browsers; use searches, hypertext references, and transfer protocols; and send and retrieve electronic mail (e-mail).
    • Navigation Using scroll bars, a mouse, and dialog boxes to work within the computer's operating system. Being able to access and switch between applications and files of interest.
    • Word Processing Using a computer application to type text, insert pictures, format, edit, print, save, and retrieve word processing documents
    • Graphics Working with pictures in graphics programs or other applications, including creating simple graphics, manipulating the appearance, and inserting graphics into other programs.
    • Databases Using a computer application to manage large amounts of information, including creating and editing simple databases, inputting data, retrieving specific records, and creating reports to communicate the information.

    • Work Context:
      Body Positioning
    • Requires sitting

    • Communication
    • Requires public speaking
    • Requires telephone conversations
    • Requires use of electronic mail
    • Requires writing letters and memos
    • Requires face-to-face discussions with individuals or teams
    • Requires contact with others (face-to-face, by telephone, or otherwise)

    • Competition
    • Requires competition or awareness of competitive pressures

    • Conflict
    • Includes conflict situations

    • Impact of Decisions
    • Requires making decisions that impact the results of co-workers, clients or the company
    • Opportunity to make decisions without supervision
    • Requires making decisions that affect other people, the financial resources, and/or the image and reputation of the organization

    • Level of Challenge
    • Requires being exact or highly accurate
    • Freedom to determine tasks, priorities, and goals

    • Pace and Scheduling
    • Requires meeting strict deadlines

    • Personal Interaction
    • Requires work with others in a group or team
    • Requires coordinating or leading others in accomplishing work activities
    • Requires work with external customers or the public

    • Responsibility for Others
    • Includes responsibility for the health and safety of others
    • Includes responsibility for work outcomes and results

    • Work Setting
    • Requires working indoors in environmentally controlled conditions

    • Tasks:
    • Advise students on issues such as course selection, progress toward graduation, and career decisions.
    • Direct, coordinate, and evaluate the activities of personnel, including support staff engaged in administering academic institutions, departments or alumni organizations.
    • Recruit, hire, train, and terminate departmental personnel.
    • Participate in student recruitment, selection, and admission, making admissions recommendations when required to do so.
    • Formulate strategic plans for the institution.
    • Plan, administer, and control budgets, maintain financial records, and produce financial reports.
    • Establish operational policies and procedures and make any necessary modifications, based on analysis of operations, demographics, and other research information.
    • Participate in faculty and college committee activities.
    • Represent institutions at community and campus events, in meetings with other institution personnel, and during accreditation processes.
    • Promote the university by participating in community, state, and national events or meetings, and by developing partnerships with industry and secondary education institutions.
    • Activities:
      Communicating with Supervisors, Peers, or Subordinates
    • Communicate with government agencies.
    • Confer with organizational members to accomplish work activities.
    • Represent the organization in external relations.

    • Establishing and Maintaining Interpersonal Relationships

      Making Decisions and Solving Problems

      Getting Information

      Organizing, Planning, and Prioritizing Work

      Interacting With Computers

      Coordinating the Work and Activities of Others

      Communicating with Persons Outside Organization

      Judging the Qualities of Things, Services, or People
    • Evaluate employee performance.

    • Guiding, Directing, and Motivating Subordinates
    • Coordinate special events or programs.
    • Direct administrative or support services.
    • Direct facility maintenance or repair activities.
    • Manage human resources activities.
    • Manage operations, research, or logistics projects.
    • Manage outreach activities.
    • Prepare operational budgets.
    • Prepare staff schedules or work assignments.
    • Supervise employees.

    • Developing and Building Teams

      Processing Information

      Identifying Objects, Actions, and Events

      Monitoring and Controlling Resources
    • Collect payments for goods or services.

    • Analyzing Data or Information
    • Analyze data to inform operational decisions or activities.

    • Interpreting the Meaning of Information for Others

      Thinking Creatively
    • Develop educational goals, standards, policies, or procedures.

    • Performing Administrative Activities

      Developing Objectives and Strategies
    • Develop operating strategies, plans, or procedures.
    • Develop organizational policies or programs.

    • Updating and Using Relevant Knowledge

      Resolving Conflicts and Negotiating with Others

      Staffing Organizational Units
    • Hire personnel.
    • Recruit personnel.

    • Training and Teaching Others
    • Conduct employee training programs.
    • Teach classes in area of specialization.

    • Scheduling Work and Activities
    • Schedule activities or facility use.

    • Documenting/Recording Information
    • Prepare financial documents, reports, or budgets.
    • Prepare forms or applications.
    • Prepare proposals or grant applications to obtain project funding.

    • Evaluating Information to Determine Compliance with Standards
    • Conduct financial or regulatory audits.

    • Provide Consultation and Advice to Others
    • Advise others on career or personal development.
    • Recommend organizational process or policy changes.

    • Monitor Processes, Materials, or Surroundings

      Coaching and Developing Others

      Performing for or Working Directly with the Public

      Estimating the Quantifiable Characteristics of Products, Events, or Information

      Selling or Influencing Others

      Tools and Technology:
      Tools

      Desktop computers
    • Desktop computers

    • High capacity removable media drives
    • Universal serial bus USB flash drives

    • Liquid crystal display projector
    • Liquid crystal display LCD video projectors

    • Notebook computers
    • Laptop computers

    • Personal computers
    • Personal computers

    • Technology

      Analytical or scientific software
    • Minitab
    • SAS
    • SPSS
    • StataCorp Stata

    • Data base user interface and query software
    • Blackboard
    • Data entry software
    • FileMaker Pro
    • Nolij Corporation Nolij Transfer
    • Student and Exchange Visitor Information System SEVIS

    • Enterprise resource planning ERP software
    • Ellucian Colleague
    • Enterprise resource planning ERP system
    • Jenzabar EX
    • Oracle PeopleSoft
    • SAP

    • Project management software
    • Ellucian Degree Works
    • Microsoft Project
    • Microsoft SharePoint

    • Web page creation and editing software
    • Adobe Systems Adobe Dreamweaver
    • Facebook

    • Email Print